Resolved -
A fix for this incident was deployed at 1:30 PM - our logs confirm that retrieving Hiscox proposal documents is working.
Jun 7, 21:54 UTC
Update -
We are aiming to have this resolved by EOD today - next update should be at around 5 PM EST
Jun 7, 15:55 UTC
Identified -
We have the root cause identified and we are continuing to work with the Hiscox IT team toward a resolution for this issue. We're aiming to have another update on June 7th around noon.
Jun 6, 15:57 UTC
Update -
We are working with the Hiscox IT team on a resolution for this issue. We're aiming to have an update on this by June 6th 3PM EST.
Jun 5, 19:41 UTC
Investigating -
There’s an issue with retrieving Hiscox Quote Proposal documents. We’re actively investigating the issue.
Jun 5, 13:05 UTC