Update - While Chubb have resolved some errors, we continue to receive other error types that indicate instability in their quoting and binding. We are continuing to monitor and work with Chubb to resolve the issues.
Apr 01, 2025 - 18:29 UTC
Monitoring - We're observing intermittent issues with Chubb's API that are causing some quote or bind requests to fail due to internal errors.
Mar 27, 2025 - 18:54 UTC
Monitoring - Chubb Policy Binds are failing in Sandbox due to Chubb upgrading their payment API. Functionality will be restored on April 19th.
Mar 28, 2025 - 15:13 UTC
Resolved -
This incident has been resolved.
Mar 26, 15:12 UTC
Monitoring -
We are seeing Chubb quotes intermittently fail in Production with Internal Server Errors. We have notified Chubb and they are investigating the issue.
Mar 25, 22:01 UTC